Key Account Assistant

A designer and distributor of successful decorative collections for home & garden

Would you like to work for one of Europe’s largest importers of decorative items?

With an enthusiastic team of over 260 employees, we design, buy and sell our products worldwide. Our modern headquarters and showroom are located in the green heart of the Netherlands, in Reeuwijk.

The Edelman product range is characterised by high-quality products made of ceramic, glass and metal. Edelman has a broad selection of Christmas items, such as Christmas trees by Triumph Tree & Black Box Trees, lighting by Luca Lighting, ornaments by House of Seasons and the miniature world of Luville Collectables. Edelman offers a vast array of home accessories, artificial flowers, plants and trees by Mica Decorations. The “In The Mood Collection” offers an extensive collection of home textiles including cushions, garden cushions and table linen.

Working at Edelman gives you the opportunity to be part of an international and inspiring
company with many opportunities for personal development.

Our mission is: “To make the world in and around the house more beautiful in all seasons”.
We take great pleasure in doing all this. If you identify with our mission and the job description below, we would like to get to know you!

For our sales office in 66424 Homburg Saar, we are looking for an employee in the office as a Key Account Assistant.

Key Accounts in full-time (40 hours per week).

In this position, you will work closely with the key account sales team and be jointly responsible for the satisfaction of our customers and the achievement of sales targets in Germany.

What will you do?

• You will be the first point of contact for our customers from the DIY, garden centre, furniture and discount retail sectors; you will inform customers about our product range, stock levels, prices and delivery times.
• You ensure that all customer data is entered correctly and promptly in the system, support the sales team in preparing offers and at international trade fairs
• You handle all administrative tasks within the department, such as the correct and timely processing of customer-specific item listings, orders, credit note and promotional material requests
• You send out order confirmations and monitor customer orders with regard to delivery time and specific customer requirements (in consultation with our planning department)
• You ensure the correct handling of complaints and, together with the sales department, take measures to avoid complaints in the future and to increase customer satisfaction.

Who are we looking for?

• At Edelman, service and quality is our top priority. We are looking for colleagues with a results-oriented and customer-focused attitude. You work accurately and with attention to detail
• You are a team player but can also work independently. You can plan & organise well, think in solutions and have initiative.
• We expect excellent communication skills, both written and spoken, in German and preferably English
• Very good knowledge of Office programmes such as Word and Excel and, of course, administrative procedures. Knowledge and experience with Microsoft Dynamics AX 2012 would be an advantage
• Completed business studies or commercial training

Our offer:

• Working for a growth-oriented lifestyle company
• An international company with a good working atmosphere, where work and fun go hand in hand
• Fancy company parties, Christmas package
• A fair remuneration package
• A fun job where you work with beautiful products!

Interested in this position and match the profile? Then send an email with your cover letter (motivation/reasons for applying) and your CV to our HR department: werken@edelman.nl.

If you have any questions about the position, please contact Renate Oudijk (Human Resources).

For a first impression of our company, click the following link https://vimeo.com/567422603/8b74c1003f