Key Account Assistant

Homburg Saar Germany
40 Stunden

Creators and distributors of successful decorative collections for home & garden

Would you also like to work for one of the largest importers of decorative items?

With an enthusiastic team of 263 professionals, we design, collect and sell our products worldwide. Our modern head office and showroom is located in Reeuwijk.

The Edelman product range is characterised by high-quality ceramic, glass and metal products. Edelman has a wide range of Christmas items, such as Christmas trees from Triumph Tree & Black Box Trees, lighting from Luca Lighting, ornaments from House of Seasons and the miniature world from Luville Collectables. In addition, Edelman offers an extensive range of home accessories and artificial flowers, plants and trees from Mica Decorations. In The Mood Collection offers an extensive collection of home textiles, including cushions, garden cushions and table linen. Everything is available in vibrant colours and textures. And, of course, our collection of home accessories from Casa Vivante.

Working at Edelman offers you the opportunity to join an international, inspiring organisation with plenty of opportunities to develop yourself Our mission is “Making the world more beautiful in and around the house in all seasons” We do all this with great pleasure. Do you see yourself in our mission and the vacancy below, then, we would like to meet you!

For our sales office in 66424 Homburg Saar, we are looking for several employees as Key Account Assistants in full-time (40 hours per week).

In this position, you will work closely with the Key Account sales team, and be jointly responsible for customer satisfaction and achieving sales targets in Germany.

What will you do?

  • You will be the first point of contact for our customers from the DIY, garden center, furniture retail and discounters; you inform customers about our assortment, stock levels, prices and delivery times
  • You ensure that all customer data is entered correctly and promptly in the system, support the sales sales team in the preparation of quotations and at international trade fairs.
  • You will handle all administrative tasks within the department, such as the correct and timely processing of customer-specific article listings, orders, credit memo and advertising material requests
  • You will send order confirmations and monitor customer orders with regard to delivery time and specific customer requirements (in consultation with our planning department)
  • You ensure the correct handling of complaints, and take measures together with the sales department, to avoid complaints in the future and to increase customer satisfaction.

Who are we looking for?

  • At Edelman, service and quality is our top priority. We are looking for colleagues with a results-oriented and customer-oriented attitude. You work accurately and with attention to detail
  • You are a team player, but can also work independently. You are good at planning & organizing, think in terms of solutions and have initiative
  • We expect excellent communication skills, both written and spoken, in German and preferably English language
  • Very good knowledge of office programs such as Word and Excel and of course administrative processes. Knowledge and experience with Microsoft Dynamics AX 2012 would be an advantage
  • Completed business studies or a commercial apprenticeship

Our offer:

  • Working for a growth-oriented lifestyle company
  • International company with a good working atmosphere, where work and fun belong together
  • Fancy company parties, Christmas package
  • A fair remuneration package
  • A fun job where you work with beautiful products!

Are you interested in this role and do you meet the profile? Send an email with your motivational letter and CV to the HR Department: For questions about the position, please contact Mariella Deinum (HR Advisor).

For an impression of our beautiful company, check out the link


Questions about this vacancy?

Mariella Deinum

Application Process

  • apply

    You’ve applied? We’ll review your application and get back to you as soon as possible to let you know if you fit the profile.

  • interview
    First interview

    Our HR department will contact you to make an appointment. In this interview we want to get to know you better and answer any of the questions you have. You will speak with our HR department and the manager of the department you are applying for.

  • interview
    Second interview

    Our HR department and a future colleague of your department will ask you questions about your experience and skills for the position you applied for.

  • reference
    Reference check

    We will check your references

  • offer

    We will make you an offer and looking forward seeing you working at Edelman

  • hired

    You're hired.